Become a Mass Advantage Member
Changing Plans? New to Medicare?
We have what you need!
Collaborative Care
Our unique relationship with UMass Memorial Health ensures your health plan and doctors work together to coordinate your care. We remove barriers so you get the treatments your doctor recommends, ensuring care and coverage within your plan’s benefits.
Local Support You Can Count
On Our Member Navigators offer personalized help, including:
- Expedited appointment scheduling with most UMass Memorial Health primary care and specialist providers within 10 days from the day you call.
- Explaining plan benefits and assisting with claims
- Connecting you to community programs and arranging transportation for qualified non-urgent care appointments
Meet With Us
Let us help you take a closer look at Mass Advantage plan options and answer any questions you may have.
- With an HMO plan, you'll receive care from the Mass Advantage provider network of over 1,700 providers and in- network providers in FL & AZ for members spending time away from Massachusetts
- PPO plan members have the flexibility to use in-network providers or providers nationwide
- All Mass Advantage plan options include additional benefits not covered under Original Medicare
Mass Advantage Extended Network
Mass Advantage offers access to over 1,700 providers including the trusted resources of the UMass Memorial Health system. With an HMO plan, you’ll receive care from within the Mass Advantage provider network. PPO plan members have the flexibility to use in-network providers or providers nationwide.
Additionally, there are also in-network providers in FL & AZ for members spending time away from Massachusetts.
Questions?
We're here to help.
From October 1 to March 31, we’re available 7 days a week from 8 am to 8 pm EST. From April 1 to September 30, we’re available Monday through Friday from 8 am to 8 pm EST.
Call: (844) 794-0231
TTY: 711