Become a Mass Advantage Member

Changing Plans? New to Medicare?

We have what you need!

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Why Mass Advantage

Mass Advantage is different than other Medicare Advantage plans. ​UMass Memorial Health providers helped design Mass Advantage with their patients in mind​​.

Our unique relationship with UMass Memorial Health means our members have:​

  • Enhanced access to unique programs, care options, health care innovations &  trusted medical research
  • Easy-to-reach direct support from Mass Advantage to help you make the most of your plan benefits
  • Love My Service Program: Dedicated Member Navigators provide all Mass Advantage members with extra support. In fact, they can quickly schedule most UMass Memorial Health primary care and specialist appointments, so you are in the office within 10 days from the day you call! 

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Let us help you take a closer look at Mass Advantage plan options and answer any questions you may have​.

  • With an HMO plan, you'll receive care from the Mass Advantage provider network of over 1,700 providers and an extensive network of in- network providers in FL & AZ  for members spending time away from Massachusetts
  • ​PPO plan members have the flexibility to use in-network providers or providers nationwide
  • All plans have extra features like our Love My Service Program. And we’re the only Medicare Advantage plan to offer our members UMass Memorial Health’s Hospital at Home program. This unique option allows qualified members to receive hospital-level care within the comfort of their own homes.
  • All Mass Advantage’s plan options include additional benefits not covered under Original Medicare plus unique programs​

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Mass Advantage Extended Network

Mass Advantage offers access to over 1,700 providers including the trusted resources of the UMass Memorial Health system. With an HMO plan, you'll receive care from within the Mass Advantage provider network. PPO plan members have the additional flexibility to use providers nationwide. Additionally, there is an extensive network of in-network providers in Florida & Arizona for members spending time away from Massachusetts. 


We're here to help.

From October 1 to March 31, we’re available 7 days a week from 8 am to 8 pm EST. From April 1 to September 30, we’re available Monday through Friday from 8 am to 8 pm EST.

Call: (844) 794-0231

TTY: 711