Learn about Mass Advantage and our commitment to the residents of Worcester County.
A Statement About Our Organization
A pledge to our members, who come first in everything we do:
Our members are the reason we are here. Our mission is to make health care easier, more personalized, and more accessible–and to ensure the best quality care and experience. Mass Advantage was created for our friends, neighbors and families, and the patients and healthcare providers here in Central Massachusetts. We believe that if your healthcare provider is local, your insurance plan should be too. We also believe that aligning with physician and caregiver partners in a shared commitment to you creates better health care. After all, our members come first and taking care of your healthcare needs is our number one priority.
Mass Advantage, with UMass Memorial Health as a participating healthcare provider, is building an equitable, inclusive, and diverse team committed to the Central Massachusetts community. We believe in the value of diversity and its positive impact on the services we provide.
A Statement About Our Future and What We Strive to Be
Our vision for the future is to be the health plan that members love because we’ve elevated the member experience, simplified the health care journey, and increased access to higher quality health care. We’ll be able to do this by bringing you the world-class caregivers, physicians, and hospitals at UMass Memorial Health and the array of valuable community services in Central Massachusetts.
Strong Values Are the Heart Behind Our Health Plan
Care for and treat our members like we would our own family and loved ones
Act with integrity, accountability, and courage
Respect one another and empower our employees to be their best
Earn our members’ loyalty through solution-oriented teamwork and an uncompromising determination to solve their problems
Support and build deep relationships with providers and community partners through aligned goals and consistency in our service promises
A Strong Network is Our Foundation
Mass Advantage is a Medicare Advantage health plan that provides access to high quality, comprehensive providers, including UMass Memorial Health and its over 1,700 physicians and world-class health care expertise. UMass Memorial Health is a founding investor in Mass Advantage.
A health plan you can trust with your health.