Meet with us in Person!

Interested in meeting with Mass Advantage? No appointment necessary!

Our member navigators are available to support you. In addition to being available over the phone, Mass Advantage Member Navigators hold weekly member office hours at the below locations, days, and times. If these dates and times do not work for you, please give us a call! We will find a date and time that works best for you. 

LocationSchedule
Mass Advantage Resource Center at UMass Memorial Health – Harrington Hospital in Southbridge
100 South Street, Financial Assistance Office
Tuesdays, starting October 8th 
9:00 AM – 2:00 PM
Mass Advantage Resource Center at UMass Memorial Health – HealthAlliance-Clinton Hospital - Leominster Campus
60 Hospital Road, Entrance D
Wednesdays, starting October 9th 
9:00 AM – 2:00 PM
Mass Advantage Resource Center at Worcester Business Center in Worcester
67 Millbrook Street, Center Building 4th Floor, Suite 423
Thursdays, starting October 3rd 
10:00 AM – 2:00 PM

Our Member Navigators are available at 844-483-1444, Monday through Friday from 8am to 5pm. 

You can also call and speak with a Member Services representative.

HMO Members: (844) 918-0114 or PPO Members: (844) 915-0234, TTY:711
October 1 – March 31, 8:00 AM – 8:00 PM, 7 days a week;
April 1 – September 30, 8:00 AM – 8:00 PM, Monday – Friday

For accommodations of persons with special needs
call (844) 918-0114 or (844) 915-0234, TTY:711