Meet with us in Person!
Interested in meeting with Mass Advantage? No appointment necessary!
Our member navigators are available to support you. In addition to being available over the phone, Mass Advantage Member Navigators hold weekly member office hours at the below locations, days, and times. If these dates and times do not work for you, please give us a call! We will find a date and time that works best for you.
| Location | Schedule |
|---|---|
| Mass Advantage Resource Center at UMass Memorial Health – Harrington Hospital in Southbridge 100 South Street, Financial Assistance Office | Tuesdays, starting October 8th 9:00 AM – 2:00 PM |
| Mass Advantage Resource Center at UMass Memorial Health – HealthAlliance-Clinton Hospital - Leominster Campus 60 Hospital Road, Entrance D | Wednesdays, starting October 9th 9:00 AM – 2:00 PM |
| Mass Advantage Resource Center at Worcester Business Center in Worcester 67 Millbrook Street, Center Building 4th Floor, Suite 423 | Thursdays, starting October 3rd 10:00 AM – 2:00 PM |
Our Member Navigators are available at 844-483-1444, Monday through Friday from 8am to 5pm.
You can also call and speak with a Member Services representative.
HMO Members: (844) 918-0114 or PPO Members: (844) 915-0234, TTY:711
October 1 – March 31, 8:00 AM – 8:00 PM, 7 days a week;
April 1 – September 30, 8:00 AM – 8:00 PM, Monday – Friday
For accommodations of persons with special needs
call (844) 918-0114 or (844) 915-0234, TTY:711