Mass Advantage. See the difference.
Mass Advantage was designed with the help of UMass Memorial Health providers with their patients in mind.
Though our unique relationship, your health plan and your providers work together to coordinate your care. Say hello to a plan built around you.
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Explore our HMO & PPO plan options
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Learn how our Member Navigators can help you get the most of your plan
Find documents for 2024 coverage
Learn about Medicare Enrollment Periods
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Discover why Mass Advantage is different!
Through our unique relationship with UMass Memorial Health, your health plan and your doctors work together to coordinate your care.
- Minimal list of prior authorizations for services.
- No referrals to see in-network Specialists.
- Local dedicated support with our team of Member Navigators & Care Coordinators.
- Expedited appointment scheduling with most UMass Memorial Health primary care and specialist providers within 10 days from the day you call.
Health Library
Knowledge is power, especially when it comes to health. Eat better, sleep better...live better.
These timely resources and multimedia tools can help you reach your healthy best.
Change Healthcare Event
On June 20, 2024, Change Healthcare issued public notice of a data breach. The cybersecurity incident at Change Healthcare led to disruption to routine business interactions between some health care providers and Mass Advantage. We want to assure you this is not a Mass Advantage cyber incident. Change Healthcare has provided additional information related to the cyberattack, which can be found on the Change Healthcare Cyber Response Page. In addition, support is available by calling (866) 262-5342. Given the ongoing nature and complexity of the data review, agents will not be able to provide any specifics on individual data impacted at this time.
Please reach out to Member Services at (844) 918-0114 (HMO members) or (844) 915-0234 (PPO members), TTY: 711 with any questions you may have.